What we do with the details you send us. Last updated 4 August 2026.
When you enquire through this site we collect your name, email, phone if you give one, and what you tell us about the property. We use it to reply, and to do the work if you go ahead. Nothing else.
We don't sell your details or add you to any mailing list. Enquiries reach us via Web3Forms. If you don't become a customer we delete your enquiry after 12 months. If you do, we keep job records for six years — HMRC's requirement, not ours.
Want to see what we hold, change it, or have it deleted? Email info@essentialmakeovers.co.uk. If we get it wrong you can complain to the ICO at ico.org.uk.
Essential Makeovers is a trading name of George Malyon, Norwich.